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  • Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website www.palomadecrescenzo.com  and make a purchase.

    1. Information We Collect

    We collect the following types of information:

    • Personal Information: When you make a purchase, sign up for our newsletter, or contact us, we may collect your name, email address, phone number, billing and shipping address, and payment details.
    • Non-Personal Information: We may collect data about your browser, device, IP address, and website usage through cookies and analytics tools.

    2. How We Use Your Information

    We use your information for the following purposes:

    • To process and fulfill orders, including payments, shipping, and customer support.
    • To communicate with you about promotions, updates, and customer inquiries.
    • To comply with legal obligations and protect our business against fraud.

    3. Sharing Your Information

    We do not sell or rent your personal information. However, we may share it with:

    • Service Providers: Third-party companies that help us with payment processing, shipping, website analytics, and marketing.
    • Legal Authorities: When required by law or to protect our rights and safety.

    4. Cookies and Tracking Technologies

    We use cookies and similar technologies to enhance your experience on our website. You can adjust your browser settings to refuse cookies, but this may affect website functionality.

    5. Data Security

    We implement security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

    6. Your Rights and Choices

    Depending on your location, you may have rights to access, update, or delete your personal information. You can also opt out of marketing communications at any time.

    7. Third-Party Links

    Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.

    8. Changes to This Policy

    We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

    9. Contact Us

    If you have any questions about this Privacy Policy, please contact us at:

    Paloma De Crescenzo 
    palomadecrescenzo@gmail.com
    Blvd. Botánica 407, Valle del Campestre, 66273 San Pedro Garza García, N.L.
    + 52 (81) 1824 0463 

  • This Legal Notice governs the use of the website www.palomadecrescenzo.com operated by Paloma De Crescenzo company. By accessing this Website, you accept and agree to comply with this Legal Notice.

    1. Company Information

    • Company Name: Paloma De Crescenzo
    • Registered Address: Blvd. Botánica 407, Valle del Campestre, 66273 San Pedro Garza García, N.L.
    • Email: palomadecrescenzo@gmail.com
    • Phone: +52 (81) 1824 0463

    2. Intellectual Property

    All content on this Website, including text, images, logos, designs, and other materials, is protected by intellectual property laws and belongs to Paloma De Crescenzo or its licensors. Unauthorized use, reproduction, or distribution of any content without written permission is prohibited.

    3. Website Use

    The Website is intended for personal and commercial use in accordance with applicable laws. Users must not engage in activities that may harm the Website, its security, or its users.

    4. Limitation of Liability

    We strive to provide accurate and up-to-date information on our Website; however, we make no warranties regarding its accuracy, completeness, or reliability. We shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our Website.

    5. External Links

    Our Website may contain links to third-party sites. We are not responsible for the content, policies, or practices of these external websites.

    6. Governing Law

    This Legal Notice shall be governed by and interpreted in accordance with the laws of Mexico. Any disputes shall be subject to the exclusive jurisdiction of the courts of San Pedro Garza Garcia, Mexico.

    7. Contact Information

    If you have any questions about this Legal Notice, please contact us at:

    Paloma De Crescenzo 
    palomadecrescenzo@gmail.com
    Blvd. Botánica 407, Valle del Campestre, 66273 San Pedro Garza García, N.L.
    + 52 (81) 1824 0463 

  • Our prices are shown in USD.
    For deliveries within Mexico, the local VAT rate will be applied.
    For deliveries outside of Mexico, VAT will not be applied.

    Made-to-order items cannot be returned unless they are found to be defective. If you receive a faulty item, please contact us.

  • We offer a selection of made-to-order items that are not readily available in stock. Because of this, delivery times may extend beyond the standard timeframe. Payment is required at the time of purchase. While we make every effort to provide an accurate estimated arrival date, unexpected factors such as supplier setbacks, shipping disruptions, or natural events may cause delays. Should any issues arise, we will keep you informed and provide updates on your order’s progress.

    Freight costs are calculated based on the destination and the size of the package and will be added to the total price.

    Please note for orders outside of Mexico additional costs may be applied including import duties and taxes.